📋 Deskripsi Pekerjaan
Description :
About usPT. HGT Services Indonesia was established as a nationwide services company in 2011. Our vision is to Become one of the best IT Services Coverage Companies in Indonesia and a reliable partner for our customers We have focused on IT services business from the beginning and now we have 22 service points across Indonesia. Our main business is supporting local and multi-industry companies, which are spread over 300 cities around Indonesia.Qualifications & experienceMinimum education from Vocational High School (SMK) TKJ/ D3 Computer ScienceMinimum 2 years of work experience as a Service Desk staff for hardware & software troubleshooting for computers (PC, Laptop & Printer) & networkCommit to completing the assigned workHigh analytical and logical skillsGood communication skillsMastering English (Oral & Written)Tasks & responsibilitiesAssist the Onsite Engineer if there are obstacles in their jobEnsure the Onsite engineers can perform their duties following the SOPHelping the Onsite Engineer find and solve hardware troubleshooting problemsAssist the Onsite Engineers who have communication problems (if there are language barriers)Remoting the engineer’s laptop if needed in terms of configuring the device.In urgent conditions perform work as an onsite engineerBenefitsBPJS Ketenagakerjaan & BPJS KesehatanTraining & DevelopmentCareer pathFamily environment
✅ Persyaratan
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